Privacy Policy

1. Introduction

Trusted CLEs, Inc. (“Trusted CLEs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our services, or interact with us (our “Service”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through any mobile and desktop applications you download from this Website.

2. Information We Collect About You

We collect several types of information from and about users of our Service, including:

Personal Information: Information by which you may be personally identified, including but not limited to your name, postal address, email address, telephone number, bar registration number, payment information, government-issued identification numbers, biometric data, and any other identifier by which you may be contacted online or offline. This also includes records and copies of your correspondence if you contact us, and your responses to surveys.
Usage Data: Information about your internet connection, the equipment you use to access our Service, and usage details. This includes details of your visits to our Website, such as traffic data, location data, logs, courses viewed, time spent on pages, and other communication data and the resources that you access and use on the Website.
Technical Data: Information that does not individually identify you, such as your IP address, browser type, operating system, and device identifiers.

3. How We Collect Information

We collect this information:

Directly from you when you provide it to us. This includes information you provide by filling in forms on our Website, such as when you register for an account, subscribe to our Service, purchase products, or request further services.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

From third parties, for example, our business partners, such as payment processors or analytics providers.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.

To provide you with information, products, or services that you request from us.

To fulfill any other purpose for which you provide it, such as processing your course completions and reporting credits to the appropriate state bars.

To provide you with notices about your account, including expiration and renewal notices.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To notify you about changes to our Website or any products or services we offer.

To allow you to participate in interactive features on our Website.

For internal purposes such as data analysis, auditing, and improving our Service.

To contact you about our own and third-parties’ goods and services that may be of interest to you, where you have consented to this.

For any other purpose with your consent.

5. How We Share Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To your employer, if you access the Service through an Enterprise or group account provided by your employer.

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, cloud hosting providers, analytics providers, email service providers).

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Trusted CLEs’ assets.

To fulfill the purpose for which you provide it. For example, to report your CLE credits to a state bar association.

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trusted CLEs, our customers, or others.

For any other purpose disclosed by us when you provide the information.

With your consent.

6. Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons (pixels), and other tracking technologies to collect information about your browsing activities over time and across different websites. This information helps us to operate our Service, improve your experience, understand user activity, and provide you with advertising that is relevant to your interests.

Cookies: A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Service.

Web Beacons/Pixels: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics. We use technologies like the Meta Pixel to measure the effectiveness of our advertising campaigns and to deliver targeted ads.

By using our Service, you consent to the use of these tracking technologies as described in this policy.

7. Your Rights and Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Promotional Communications: If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt-out by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us at contact@trustedcles.com.

Cookie Management: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

Accessing, Correcting, and Deleting Your Information: You may review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at contact@trustedcles.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. State-Specific Privacy Rights

Residents of certain states, such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have additional personal information rights and choices. If you are a resident of one of these states, you may have the right to:

Confirm whether or not we are processing your personal data and access such personal data.

Delete personal data you have provided to us.

Correct inaccuracies in your personal data.

Obtain a copy of your personal data in a portable format (data portability).

Opt-out of the processing of personal data for purposes of (i) targeted advertising, (ii) the “sale” of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please email us at contact@trustedcles.com. We will not discriminate against you for exercising any of your privacy rights.

9. Data Security, Data Retention, and Children’s Privacy

We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested.

We may retain certain information for longer periods as required by law, such as tax records and audit requirements, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. You may request deletion of your personal information as described in Section 7.

Our Service is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.